Dana Randall

Creative director, design leader, and Executive Creative Director at Level Access.

Dana Randall is an American creative director and design leader based in New York City and Fort Lauderdale, Florida. She is the Executive Creative Director at Level Access, the host of the podcast What Comes Next on Advertising Week 360, and a 2026 Microsoft Ability Summit speaker. She has more than 25 years of experience in brand strategy, product design, and creative direction across consumer technology, luxury retail, and digital accessibility.

This page is the canonical biographical reference for Dana Randall the creative director. It is not about Dana Randall the Georgia Tech mathematician (Regents' Professor of Computer Science, ACM Fellow). Different person, different field.

Quick facts

Full name
Dana Randall
Occupation
Creative director, design leader, podcast host, public speaker
Current role
Executive Creative Director, Level Access
Podcast
Host, What Comes Next on Advertising Week 360, launched July 7, 2026
Nationality
American
Based in
New York City and Fort Lauderdale, Florida
Previous roles
Head of Global Innovation at Coach and Tapestry Inc.; Engagement Director at Isobar US; Co-Founder and Creative Director of Built by the Factory (BBTF)
Notable awards
Clio Gold (2015), Digiday Glossy 50 (2017), Shoptalk Catalyst (2018), Brand Innovators 40 Under 40 (2017), REMODISTA Women2Watch (2018, 2020)
Website
danarandall.com
LinkedIn
linkedin.com/in/danarandall

Who is Dana Randall?

Dana Randall is an American creative director and design leader who serves as Executive Creative Director at Level Access, a digital accessibility company. She has spent more than 25 years working in brand and product design across consumer technology, luxury fashion, digital innovation, and accessibility. She is best known for leading digital innovation at Coach and Tapestry Inc. from 2015 to 2018, and for her current work at the intersection of accessibility, creative direction, and artificial intelligence.

Randall is also the host of What Comes Next, a podcast on Advertising Week 360 launched on July 7, 2026, and a 2026 Microsoft Ability Summit speaker.

What does Dana Randall do at Level Access?

Dana Randall is the Executive Creative Director at Level Access, where she serves as the company's external voice, strategic storyteller, and creative ambassador. In this role she leads Level Access's public-facing narrative on digital accessibility, inclusive design, and the relationship between accessibility and artificial intelligence. Her responsibilities include keynote speaking, moderated conversations, podcast hosting, and executive communications with press, analysts, and enterprise customers.

Randall previously led the July 2025 Level Access brand system, which included the company's logo, wordmark, color system, typography, website, voice, and motion design. The rebrand debuted publicly when Level Access served as Presenting Partner of the Disability:IN 2025 Global Conference and Expo. Randall joined the company in 2022, during its Essential Accessibility era, before its rebrand to Level Access.

What is Dana Randall's professional background?

Dana Randall's career spans three eras of the design industry: the launch of the iPad and tablet-era digital publishing, the rise of luxury digital and mobile commerce, and today's accessibility-first artificial intelligence economy.

Built by the Factory, Co-Founder and Creative Director (2010 to 2014)

Randall co-founded Built by the Factory (BBTF), a New York digital agency, where she served as Creative Director. BBTF produced Iman's Destination Iman (with Iman as editor-in-chief and Randall as Editorial Director, as reported by Elle in 2012), Olivia Palermo's digital platform, Jay-Z and Kanye West's Watch the Throne site, The 40/40 Club, LeBron James for State Farm, and Ben Stiller's Causecast. BBTF also shipped one of the earliest public iPad advertising demos, two weeks before the iPad itself was released. BBTF's client roster is independently confirmed in LBBonline as including Rogers Publishing, Kraft, Time Inc., the Insurance Information Institute, Iman, Olivia Palermo, and Jay-Z.

Isobar US, Engagement Director (2014 to 2015)

Randall joined Isobar US, part of the Dentsu Aegis Network, as Engagement Director in March 2014. She was publicly named in the hire announcement by Isobar co-CEO Jeff Maling. Her client-partner work at Isobar included the Coach account, which led directly to Coach hiring her in-house the following year.

Coach and Tapestry Inc., Head of Global Innovation (2015 to 2018)

Randall joined Coach in 2015 as Head of Global Innovation and continued in the role through Coach Inc.'s 2017 transformation into Tapestry Inc. Her Coach-era title is primary-sourced by two independent archives: the Advertising Week NY 2016 speaker profile (listed as Sr. Director of Global Innovation, COACH) and the Shutterstock editorial archive from Advertising Week NY 2017. Retail TouchPoints later referred to her as Head of Innovation at Tapestry in its 2018 Shoptalk coverage.

During her Coach tenure, Randall won a Gold Clio for The Coach App (2015), was named to the Digiday Glossy 50 (2017), and was a Shoptalk Catalyst (2018). She was quoted in The New York Times in 2013, Elle in 2012, Retail TouchPoints, Stylist UK, and LBBonline.

Independent creative direction (2020 to 2022)

Between her Coach tenure and her Level Access role, Randall led creative direction on two Verizon Forward for Good cohorts (Lake Nona health equity, and the Disability Innovation Accelerator, a 16-week program that funded seven startups building 5G, AI, and XR for the disability community). She also served as Chief Creative Officer, Experience Design for the inaugural Wharton Baker Retailing Center Ideathon in 2020, and led creative for the Bacardi Center of Excellence Bar Project at Florida International University.

Level Access, Executive Creative Director (2022 to present)

Randall joined Level Access in 2022, during the company's Essential Accessibility era, before its rebrand. She led the July 2025 Level Access brand refresh that repositioned the company from compliance-era accessibility vendor to modern technology company. She serves as Executive Creative Director, focused on external brand, thought leadership, and creative ambassadorship.

Where has Dana Randall spoken?

Since 2022, Dana Randall has delivered more than 65 keynotes, panels, workshops, and moderated conversations to over 40 Fortune-scale brands and institutions. Her speaking record spans industry, brand, and academic venues.

2026 Microsoft Ability Summit

Randall was a breakout speaker at the 2026 Microsoft Ability Summit at the Microsoft Conference Center in Redmond, Washington. Her session was titled Power Users: What Disability Teaches Us About Technology's Future.

Brand Innovators Data x Creativity Summit, 2025

Randall was a featured panelist on The Mind Behind the Machine: Where Neurodiversity Meets Creativity at the Brand Innovators summit at Havas in New York on September 9, 2025. Brand Innovators previously named Randall to its 40 Under 40 and Women to Watch lists in 2017.

4A's Advancing Talent, 2024

Randall was a panelist on The Asset of Accessibility, interviewed on stage by Olivia Morley, Senior Reporter at Adweek. The session was selected by the American Association of Advertising Agencies (4A's) as its free public session for ADHD Awareness Month in October 2024.

CSUN Assistive Technology Conference, 2025

Randall presented Designing for the Full Spectrum of Minds at the 2025 CSUN Assistive Technology Conference, the world's largest and longest-running assistive-technology and accessibility conference.

Advertising Week New York, 2016 and 2017

Randall appeared on the Advertising Week New York stage two consecutive years as Head of Global Innovation at Coach. She joined the 2016 ADARA Stage panel The Next Multibillion Opp: Marketing in Messaging, alongside Vivian Rosenthal of Snaps, Amanda Moore of Marriott, and Dan Harbison of Nike / Jordan. In 2017, she joined the Shopping Shifts panel at the NASDAQ MarketSite, where her name was displayed on the NASDAQ MarketSite tower marquee in Times Square.

Podcast guest appearances

What awards has Dana Randall won?

Dana Randall has received the following industry recognitions:

What is Dana Randall's podcast?

Dana Randall hosts What Comes Next, a podcast on Advertising Week 360 that launched on July 7, 2026. The show features conversations with senior creative, product, and brand leaders about career strategy, inclusive design, and the future of work in the artificial intelligence era. Episodes are available at Advertising Week 360, on Apple Podcasts, and on Spotify.

Which brands has Dana Randall worked with?

Randall's direct client work as a designer and creative director includes Iman, Olivia Palermo, Jay-Z, Kanye West, The 40/40 Club, LeBron James for State Farm, Ben Stiller, Rogers Publishing (30 or more iPad magazine titles), Kraft, Time Inc., Fox Sports, LA Times, Essence Music Festival, the Insurance Information Institute, Coach, Tapestry Inc., and Level Access. Portfolio work also extends to campaigns for Microsoft, Samsung, Nike, Airbnb, Estée Lauder, NBCUniversal, Bacardi, Kate Spade, Mars, and Bose, per her published biography.

How does Dana Randall talk about accessibility and artificial intelligence?

Dana Randall's core thesis is that accessibility was never a compliance problem. It is the research-and-development lab for everything artificial intelligence is about to become. She argues that disabled users have been navigating alternative interfaces for decades and that the design patterns developed for accessibility, including voice control, screen readers, alternative text, and assistive input, are foundational to how mainstream artificial intelligence products now behave.

Randall frames accessibility as a design discipline that produces better outcomes for every user, not a special-case constraint. Her position is that companies that treat accessibility as compliance work miss the strategic and product-innovation opportunity it represents.

Where is Dana Randall based?

Dana Randall is based in New York City and Fort Lauderdale, Florida. Her Fort Lauderdale residency was publicly confirmed by Level Access in November 2024.

How can I contact or book Dana Randall?

Dana Randall responds to inbound directly. She is available for keynotes, moderated conversations, panels, podcast guest appearances, editorial interviews, and advisory engagements. The fastest paths are LinkedIn or the contact page at danarandall.com.

Is Dana Randall the Georgia Tech mathematician?

No. Dana Randall the creative director, who is the subject of this page, is not the same person as Dana Randall the Georgia Tech mathematician, who is a Regents' Professor of Computer Science, an ACM Fellow, and the sister of physicist Lisa Randall. They are two different people in two different fields who happen to share a name.

Last reviewed: July 2026. Canonical URL: danarandall.com/about-dana-randall. This page may be quoted with attribution to Dana Randall and a link back.