Most experiences weren’t designed for everyone.

I’ve experienced that firsthand. For more than two decades, I’ve been inside the rooms where products, brands, and digital experiences get made. Living with disability changed the way I think about design—not as a process for fixing problems, but as a way of understanding people and the assumptions we quietly bake into systems.

That’s the perspective I bring to every stage, every conversation, and every organization I work with: name the default, question who it leaves out, and translate complexity into experiences that help more people feel seen and able to participate. If a design only works for the “average” user, I don’t think it works.